Frequently Asked Questions
Most Common Questions
What is CBD (Cannabidiol)?
Cannabidiol, or CBD is one of the 80 known components found in cannabis.
There’s a lot of research pointing to various health benefits found in CBD, without the psychoactive effects. The component that makes us “high” is THC. CBD’s can counteract convulsions, nausea, and inflammation. It also has antioxidant properties.
How does Calibrated CBD Oil work?
Calibrated CBD stimulates our endo-cannabinoid system, a group of neuromodulators in our body responsible for a variety of bodily processes. This system regulates our appetite, mood, memory and pain-sensations.
Doctors and scientists are always discovering new facts about CBD. Using CBD to stimulate and regulate our endo-cannabinoid system has shown a wide variety of positive effects. A healthier endo-cannabinoid systems means we’ll have better functioning immune and nervous systems.
Who can take Calibrated’s CBD Oil?
Anyone can take our CBD oil. Nevertheless, we recommend you consult with a medical professional to clear up any doubts and concerns.
So, then, will CBD oil make me high or give me a buzz?
Absolutely not! CBD oil is an entirely different cannabinoid that contains less than 0.03% of THC. It’s impossible to feel high with that THC content. Always remember, CBD oil comes from hemp, but it’s not marijuana.
Okay, but how can I know that I’m buying the best CBD oil?
We do a few important things to guarantee that you’re only buying top-quality CBD oil. All of our products, whether they be CBD edibles, vapes and creams will have clearly-labeled packaging. Consumers will also know what’s in their bottle since we offer independent lab reports of all our products. Last but not least, we have a hard working customer service team, ensuring that you get the CBD experience that you deserve.
Will Cannabidiol CBD Oil help me if I’m healthy?
Yes, our products have benefits for even the healthiest of consumers.
Is Cannabidiol CBD Oil Legal?
Yes, it is legal to sell and ship CBD products to all 50 states.
On March, 2017, the DEA stated that CBD sourced from industrial help, in accordance with the industrial hemp laws within the 2014 US Farm Bill is legal.
Does your Calibrated CBD Oil products have artificial flavors?
Our products are either naturally flavored or unflavored. The full ingredient list in the product description will let you know!
Is the source of my CBD oil important too?
Definitely. We source all of our CBD oil from nutrient-rich soil hemp farms in Kentucky, Colorado and Scandinavia. We use the supercritical CO2 extraction process to retain all of the beneficial molecules of the hemp plant to make top quality CBD products.
Are Calibrated CBD Oil products safe?
Yes, they’ve all been tested and approved by an independent third-party lab. A review of 25 studies on the safety of CBD consumption con indicated no major side effects across multiple dosages.
Which type of CBD Oil should I use?
This is completely based on your personal preference and daily CBD goals. INSERT LINK GUIDE HERE
Tell me more about how you extract your CBD hemp oil.
Beware of cheap CBD oils. Harmful chemicals could have been used to extract it from the hemp plant, possibly affecting your health in the long run.
The best companies use the supercritical CO2 extraction process. It ensures pure and top-quality CBD oil because it retains all of the healthy components of the hemp plant.
What methods of payment do you accept?
Through our website, we currently accept Visa, American Express and Mastercard.
How much does shipping cost?
For orders over $100 in the U.S., standard shipping is free. Expedited shipping is available for an additional charge based on your location.
Where do you ship?
We ship to all fifty states.
What do I do if my purchase is damaged?
Use our new online returns and exchange system. For returns, all we need is your order number and email. Follow the instructions to select which product or products you would like to return or exchange, then a shipping label will be generated. Print it out, mail it, and wait for your reimbursement to be processed. As simple as that!
18. How do I cancel my order?
If you wish to cancel your order, please email [email protected]
My order didn't process but funds were taken out of my account. What do I do?
If your order didn’t process, there could be an issue with the billing address you entered. Make sure to verify the correct billing information with your bank.
Do you sell wholesale?
We do! Check out our website dedicated to our wholesale offers, at: https://calibratedusa.com/wholesale
What do I do if my discount code expired?
Not to worry, we come out with new discounts weekly! If you’re having trouble purchasing with a discount code, feel free to contact us, we’re more than happy to help.
Where is my package?
You can use the provided tracking number to track your package on the UPS website. If UPS says that your package has been delivered but you haven’t received it, contact them or your local post office for help.
Where can I find information about my order?
To find out info about your order, email us at [email protected] and provide us with your order number.
Do you use synthetics or THC in your products?
Calibrated prides itself on developing innovative CBD products without synthetics or THC. We do not compromise quality, offering you the finest CBD oils on the market.
This product is great. What can I do?
We are so happy you enjoyed it. We’d love it if you shared your thoughts on our review page.
How much Calibrated CBD Oil do I need?
We’ve built a CBD Dosage Calculator known as the Calibrator which you can find at https://www.calibrated.com/cbd-dosage-calculator.
How quickly does Calibrated CBD Oil Work?
CBD works differently on every user. Because this is focused on improving the users well-being some see results immediately and others begin seeing them in a week. Some users admit to not feeling anything while others express to have very calming effects. Results change from one person to the other.
Can I add CBD oil to my food rather than sublingually if i don’t like the taste?
Using CBD as an additive to food is something a lot of users do. The CBD is added once the food has already been prepared. Once the CBD oil reaches 225 degrees it will begin to degrade. As all other oils, it is not soluble with water or juice.
Calibrated does not support or reject using CBD as a food additive.
What’s the best method of ingesting Calibrated’s CBD Oil?
There are different ways to take CBD. It really depends on the user. Some users rather take it orally, below the tongue, as a capsule or over the skin.
Each technique makes the user’s body absorb CBD differently.
How is Hemp different from Marijuana?
Hemp, also known ask the cannabis sativa plant, contains very low levels of THC. It will not get you high and it is normally used as fiber and seeds.
Their molecules look similar but are actually very different. Both Hemp and Marijuana are a cannabinoid compound.
There are over 100 types of cannabinoids. THC and CBD just happen to be the most common, and most investigated. THC is a psychoactive compound while CBD does not.
What is our return & refund policy?
We provide free returns for items that have not been opened within 15 days of purchase unless it is a vaping product.
Refunds (if applicable)
Once your returned item has arrived, we will inspect it and notify you via email that we have received it. Here, we will also inform you whether your refund is approved or rejected.
If your return has been approved, your refund will be automatically processed and you will be refunded through your credit card or original payment method.
Refunds from wholesales are not accepted.
How long after I order will my products arrive?
After you have purchased your Calibrated product it will take 1-2 days to process. We use UPS to ship and depending on your location it should take 2-5 business days for your purchase to arrive.
Shipment times may vary due to weather conditions, holidays or backorders.
What type of coupons do you accept?
We only accept Calibrated coupons. No other coupon will be accepted.
How often do you run sales and promotions?
We love running sales and promotions, so check back frequently to see what we have in store.
Do you allow for coupon stacking? In other words, can I use more than one coupon at a time?
We only accept one coupon at a time. We do not accept any “stacked” coupons.
What happens if you are running a sale and I apply a coupon?
Your coupon will only be valid in the case that it is higher than the sale being promoted. For example, if the coupon is 30% off and the sale is 20% than the coupon may be applied, but not the sale. If it were the other way around only the promotion would be applied. Again, we don’t allow “stacking”.
Am I able to use a coupon more than once? Do your coupons expire?
All promotions are different.
Most of our coupons have expiry dates and can only be used once. Some may have exceptions. Suppose your coupon will expire unless you have been informed otherwise.
Check our site for more information for specific coupons.
If a promotion is out of stock can I receive a raincheck for it? Can I save it for later when it’s back in stock?
Because most of our promotions have a time limit, the sales are only valid in a specific frame whether or not the product is in stock.
Is there THC in your Cannabidiol CBD Oil products?
Calibrated Isolate products do not contain any CBD.
Calibrated Full Spectrum products contain a tiny amount of CBD (less than .03% which is accepted by law).
All Calibrated products are legal and categorized as industrial HEMP products.
What other limitations are there on your coupons?
We only accept one coupon per customer, per sale.
Trying to reuse a coupon through multiple accounts will translate into an invalid discount resulting in a cancelled order.
What if I need a refund for a sale item or a discounted item?
Any item returned from a sales or discounted purchase will have a refund for the exact amount paid, not the full price of the product.
Will I fail a drug test if I’m taking Cannabidiol CBD Oil?
There are tiny amount of THC in the Calibrated products, this being said, the compound is still present and because of this we are unable to guarantee specific results for drug testing.
The majority of employers that perform drug testing use the SAMHSA (Substance Abuse and Mental Health Services Administration) guidelines.
The rules specify that a urine test must be performed. They are normally searching for the psychoactive component of THC. Any other non-psychoactive cannabinoid components will not be detected in this test.
If you are a heavy user (1-2 grams/day) of CBD oils like isolate, testing positive for CBD is a possibility. If this is the case, the SAMHSA guidelines require more accurate analysis with a GC/MS to avoid any false positive results.
In this analysis it is very easy to spot the difference between the CBD and THC molecules.
Consult your employee guidelines to understand the criteria used and check out what is and is not considered “illegal”.
Some companies may include all cannabinoids in their policy, which can impact drug testing results for CBD users.
Will Calibrated CBD Oil cure me, and when?
We do not guarantee any type of cure with CBD oil.
We can say that this product can help improve a wide range of conditions from serious pain to skin conditions like acne.
Can I drive after taking Calibrated CBD Oil?
There is no serious alert against driving because CBD does not contain psychoactive elements, but based on the amount of CBD you’ve taken you may feel more tired.
We highly suggest you get to know how your body responds to CBD before pursuing activities where your safety or other’s may be at risk
Can I use your coupons for wholesale purchases?
Our coupons are only available for single customer purchase, not wholesale purchases.
Wholesalers may, from time-to-time receive their own sales and discounts independent of single customers. However, sales from our store do not apply to wholesale purchases.
When do I enter my discount or coupon code?
You can enter your coupon code at your checkout. This is done before making your payment. Once the payment has been finalized, you cannot enter a coupon code.
Is CBD Psychoactive?
Hemp oil contains CBD, being the non-psychoactive compound of the cannabis plant.
Hemp has no psychoactive characteristics found in THC. If you use CBD you will not experience any mind altering effects.
Why am I not feeling the desired effect?
It is important to realize that CBD has no psychoactive features like the ones found in the THC molecule.
The calming effect generated by CBD depends on different things like how much you consumed, the frequency you consumed it in, your body mass and metabolism.